Privacy Policy
Effective Date: January 1, 2024
Last Updated: September 11, 2025
1. Introduction
Carbon Insights ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carbon trading analytics platform and related services (collectively, the "Service").
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or create a user profile
- Subscribe to our newsletter or marketing communications
- Contact us for support or inquiries
- Participate in surveys, contests, or promotional activities
- Use our Service features that require personal information
This information may include, but is not limited to:
- Name and contact information (email address, phone number)
- Professional information (company name, job title, industry)
- Account credentials and authentication information
- Communication preferences and marketing consent
2.2 Usage Information
We automatically collect certain information about your use of the Service, including:
- Device information (IP address, browser type, operating system)
- Usage patterns and analytics data
- Cookies and similar tracking technologies
- Log files and server records
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Service
- To process transactions and manage your account
- To communicate with you about the Service and respond to inquiries
- To send you marketing communications (with your consent)
- To analyze usage patterns and optimize user experience
- To ensure security and prevent fraud
- To comply with legal obligations and enforce our terms
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist us in operating our Service
- When required by law or to protect our rights and safety
- In connection with a business transfer or acquisition
- With your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to certain processing activities
- The right to data portability
- The right to withdraw consent where processing is based on consent
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Service. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Service.
8. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: